Privacy Policy & GDPR Compliance

EcoSpark Cleaning Ltd is committed to safeguarding your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

We may collect personal information when you interact with our website or contact us directly. This may include:

• Full name
   
• Email address
   
• Phone number
   
• Service address and property details
   
• Booking and payment information
   
• Any other details you voluntarily provide via forms or email
   

Your personal data is used for the following purposes:

• Responding to enquiries and service requests
   
• Scheduling and delivering cleaning services
   
• Sending service confirmations, reminders, or follow-ups
   
• Improving our website and services
   
• Complying with legal and regulatory obligations
   

We do not sell, rent, or share your data with third parties for marketing purposes.

We process your data based on one or more of the following legal grounds:

• Contractual Obligation – To deliver cleaning services you've requested
   
• Legitimate Interest – To respond to your enquiries or improve our services
   
• Consent – When you opt-in to receive updates or communications
   

You have the right to:

• Access your personal data
   
• Request correction or deletion
   
• Object to or restrict processing
   
• Withdraw consent at any time
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise your rights, please contact us at:
info@ecosparkcleaning.co.uk

We implement appropriate technical and organisational security measures to protect your data from unauthorised access, misuse, or loss. Data is stored securely and retained only for as long as necessary to fulfil service and legal requirements.

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences via your browser settings. A full Cookie Notice is displayed on the site.

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised date.